We recognised the importance of protecting the privacy of individuals and their personal information. We aim to provide a Site and Services that will ensure the information you provide to us online is collected, managed and disclosed in a secure and confidential manner.
Personally identifiable information submitted by you
You will not be required to provide us with any information when you visit our Site. However, if you opt to receive email communications from us (such as the I Quit Sugar Weekly newsletter) we will ask you for your name, email address and a little bit about you, such as what country you live in.
In order to purchase any products, you could be required to submit your name, email, address, phone contact and payment information.
If you wish to sign up for any Programs, you may also be asked to submit additional information including, but not limited to, your address, mobile number, physical characteristics and your health goals.
Please be aware that all payment information will be shared with and stored by our third-party payment processor, Paypal.
Whenever you use our Site or Services, we may collect non-identifying information from you, such as your IP address, interactions with the Site and Services, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider or additional records from a third party, such as your wireless provider, this information alone cannot usually be used to identify you.
Use of your information
We will never sell or transfer any personally identifiable information to third parties without your consent. However, you agree that we may use your information to:
- enhance or improve our users’ experiences.
- provide our Services to you.
- email you newsletters and correspondence.
- process your transactions.
- contact you and to respond to inquiries.
Accessing, editing and removing your information
You will not be able to access any information submitted to our Site. However, if you have any questions or wish to review, change or delete any of your information submitted, please contact us at firstname.lastname@example.org. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information, please contact us at email@example.com. After you have you have submitted information to us, please be aware that we may keep inaccessible copies of your information for a commercially reasonable period of time.
Cookies and tracking
Google Analytics and Google Adwords
We also use Google AdWords and remarketing to display specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the Google Display network implemented. Along with other third-party vendors, including Google, we use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to display these ads.
When creating remarketing lists, we can’t and don’t use any sensitive information about users. As AdWords advertisers, we are restricted from and will not perform the following actions:
- Running ads that collect Personally Identifiable Information (PII) including, but not limited to, email addresses, telephone numbers and credit card numbers.
- Creating a remarketing list or creating ad text that specifically targets users in ways that are outlined as “prohibited”.
You can opt out of Google Analytics for display advertising and customise Google Display ads using the Ads Preferences Manager by visiting www.google.com/settings/ads.
We use Kissmetrics. This is a web analytics service provided by Space Pencil, Inc. Kissmetrics only uses first-party cookies for identifying users. This information is cleared when you clear your browser cookies. You can opt out using the opt-out link at the Kissmetrics website: http://www.kissmetrics.com/user-privacy.
We also use interfaces with social media including Facebook and Twitter. If you “like” or “share” information from our site via these services, we recommend reviewing their privacy policies. If you are a member of Facebook or Twitter, the interfaces may allow the them to connect your visits with our site with other personal information.
Third-party access to your information
Although you are entering into an Agreement with IQS to disclose your information to us, we do use third-party individuals and organisations to assist us, including contractors, web hosts and others.
The following is a non-exhaustive list of other entities that we may store, share or transfer your information with:
- Braintree Payments
- WP Engine
- Amazon Web Services
In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe your publications violate any Australian laws or any other country having jurisdiction over us, our Site, Services or our Terms of Service.
You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or national authorities, as required.
Commercial and non-commercial communications
IQS may post links to third party websites on our Site or Services, which may include information that we have no control over. When accessing a third party site through our Site or Services, you acknowledge that you are aware that these third-party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third-party websites.
We take reasonable attempts to protect your information. However, as this is the internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls and other precautions to protect yourself from security and privacy threats.
Your Australian privacy rights
IQS intends to comply with 1988 Privacy Act of Australia. If you are an Australian citizen you may wish to ask us additional questions regarding the information we collect. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at firstname.lastname@example.org with any questions.
We intend to fully comply with international laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18, please do not submit any information to us without parental consent. If you believe that someone under the age of 18 has submitted information to us without parental consent, please contact us immediately.
Last Modified: 9 December, 2015