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Login & access

Getting in.

How do I log in to the program?

Open your portal and tap Log in. Use the email you bought with and we'll email you a one-time code (no password needed). If it doesn't arrive in a minute or two, check your spam folder. Once you're in, you'll land straight back in your portal.

I bought the program but can't get in

Three things to check: (1) your spam or junk folder, (2) whether you used a different email at checkout, (3) that you're logging in with the same email you used at checkout. Your portal opens straight away. Still stuck? Email support@iquitsugar.com with your order number and we'll sort it out.

How long do I have access?

16 weeks from the day you joined: the 8-week program, then 8 more weeks to come back to any week, recipe or meal plan.

If you joined before 15 October 2026, your access runs until 4 February 2027.

What happens when my access ends?

You can keep your access for $10 a month. Cancel any time. Recipes and PDFs you've already downloaded, and your 5 free eBooks, are yours to keep.

Can I pause the program?

Weeks keep opening every 7 days, but once a week opens it stays open until your access ends. So you can go at your own pace and pick up where you left off.

Can I share my membership?

Each membership is for one person, but the recipes are made for sharing with your household.

How the program works

Program basics.

When can I start?

Any day. Week 1 starts on the first Monday after you buy. Each week opens on the Wednesday before it starts, so Week 1's page and meal plan are available straight away and you can shop and prep before Monday.

When does each new week open?

Week 1 opens the moment you buy and starts on the first Monday after that. Every week after opens on the Wednesday before it starts. If you joined before 19 October 2026, a new week opens every 7 days from the day you joined. Your portal shows which week you're up to.

What's inside the 8-Week Program?

Eight weeks of meal plans (omnivore and vegetarian, for every season, in metric or imperial), an online meal planner where you can change your season, eating style and servings (1 to 6, meal by meal) any time, with a shopping list that updates to match, weekly videos and reads, Sage (your IQS helper), and 5 free eBooks (worth $99) when you join.

Is this a diet?

No calorie counting, and no low-fat products. For a few weeks the program cuts out added sugar, sweeteners and fruit, then brings low-fructose sweetness back in Week 6, on your terms.

Can I eat fruit and bread on the program?

Week 1 is about cutting back. From Week 2, all sugar, sweeteners and fruit come out (lemon and lime as flavouring are fine). In Week 6, low-fructose fruit such as berries, kiwi and citrus comes back, with small amounts of stevia or rice malt syrup. Week 8 is about food freedom.

Bread and whole grains stay in, apart from Week 4 (Clean Week), when gluten, coffee and alcohol take a break on weekdays.

How is the 2026 program different from the original?

Same eight weeks, same just-eat-real-food approach. New for 2026: a stronger focus on perimenopause and menopause, protein at every meal, meal plans for every season, and an online meal planner.

How much time does it take each week?

Most recipes take under 30 minutes, and the meal planner builds your shopping list for you.

Meal planner

Planning your week.

Where do I find the meal planner?

The meal planner is for 8-Week Program members. Log in, then open it from your portal or go straight to the meal planner. Choose your week, season, diet and how many you're cooking for. You can change any of these whenever you like, and your plan and shopping list update to match.

Do I have to follow every recipe?

No. Use the plan as a starting point. If a meal doesn't suit your dietary needs or your current program week, cook something else from the plan, or a simple meal you already know.

Can I change serving sizes?

Yes, meal by meal. Set 1 to 6 servings for each meal, so breakfast can be for 1 and dinner for 6, and change them whenever you need to with the + and − buttons. The shopping list updates to match. Double-check seasoning and cooking times, which don't always scale evenly.

Can I print my meal plan?

Yes. Each week's page also has the designed PDF meal plans, in metric and imperial, if you'd rather work from paper.

What if I have allergies or dietary restrictions?

The planner has omnivore and vegetarian plans. It doesn't filter for allergies or intolerances, so check ingredients carefully. If a suitable swap isn't available, choose another recipe rather than guessing.

What if my family isn't doing IQS?

Cook one adaptable base meal and let people add their preferred sides. Nobody needs three separate dinners.

Billing & refunds

Money questions.

How much does the 8-Week Program cost?

$90 total. One payment, no lock-in. Or 4 × $22.50 with Afterpay. Plus 5 free eBooks (worth $99) when you join.

Your 16 weeks of access are included. Keeping access after that is optional, at $10 a month.

Do you offer payment plans?

Yes. Afterpay at checkout (4 fortnightly payments). Afterpay's terms apply.

Is there a money-back guarantee?

Complete Week 1. If you're not feeling a real difference, email us within 14 days for a full refund. No forms, no follow-up questions. Email support@iquitsugar.com.

How do I cancel the $10 monthly access?

Cancel any time, and you won't be charged again. If you need a hand, email support@iquitsugar.com.

Is GST included in the price?

Yes. All prices are in AUD and include GST. Your bank may convert the currency.

Can I get a tax invoice?

Yes. Your order confirmation email is your tax invoice. If you need a reformatted version (for example with an ABN or business name), email support@iquitsugar.com.

Is it right for me?

Is this right for me?

What if I have a medical condition?

The program isn't a substitute for individual medical advice. Speak with your clinician before making major dietary changes if you have a relevant condition (such as diabetes, PCOS or a thyroid condition), are pregnant, or take medication affected by food intake, such as glucose-lowering medication for diabetes.

If food or eating feels distressing, or you have a history of an eating disorder, please talk to your GP before you start. The Butterfly Foundation helpline, 1800 33 4673, is free and confidential.

Is it OK if I'm on Ozempic or another GLP-1?

Talk to your prescribing doctor first. GLP-1 medicines change appetite, and the program changes what you eat, so work on it together with your treating clinician.

Is it OK if I'm pregnant or breastfeeding?

Talk to your GP before you start. We don't recommend starting a sugar reset while pregnant or breastfeeding without your GP's sign-off.

Will I lose weight?

The program doesn't promise a particular weight outcome. It focuses on cravings, energy, sleep and confidence with food. If food or eating feels distressing, talk to your GP, or call the Butterfly Foundation on 1800 33 4673.

Can I do it as a vegetarian, vegan or gluten-free?

There are vegetarian meal plans for every week, and you can switch between vegetarian and omnivore any time. Vegan, gluten-free and dairy-free aren't separate plans, so check ingredients and swap where you need to.

Is it suitable for men?

Yes. The meal plans and recipes suit anyone who wants to cut back on sugar.

Recipes & eBooks

Food questions.

Do the recipes work outside Australia?

Yes. The ingredients are easy to find at most supermarkets, every meal plan comes in metric and imperial, and the meal planner switches between them.

I bought an eBook. Where is it?

Check your inbox (and spam) for your order confirmation. eBooks are delivered as PDF download links and they don't expire. Email support@iquitsugar.com if you can't find it.

Can I print the eBooks?

Yes. All our eBooks are designed to print on A4 paper.

Can I get the member recipes without the program?

Member recipes are part of the program. There are also free recipes on our blog.

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